BETA: PowerArchiver 2023 - 22.10.02

[spwolf]

maybe send the zipped settings over to support@?

[spwolf]

and what are you doing, just opening and preview or?

I tested 4-5 zip files quickly with preview and nothing really happens… i dont think any of the code related to preview has changed recently, but who knows.

[moles42]

I just chose random zip/7z files and opened with the preview window active…
each time I closed PA the program crashed when using a zip file…the 7z files however worked fine.

if I switched off the preview window PA worked fine and didn’t crash with either the zip or 7z files.

[spwolf]

just opened, nothing else?

[spwolf]

this seems to be tied to some setting possibly as i tried with 30+ archives… send that settings file over

[moles42]

sent my PA configuration file over to support.

Problem has only surfaced with the latest build…never encountered it before.

[spwolf]

AV maybe? Scanning the extracted file and PA cant exit properly or something?

[moles42]

nope…no av currently on my Windows 8.1 system

[spwolf]

Mili can try it tomorrow on his Win7

[moles42]

I did the same tests in Windows 7 Ultimate x64 (Service Pack 1)…encountered no problems whatsoever.

I’m guessing this could be a tricky one to track down…
seems strange the previous build worked perfectly and now this problem occurs.
I haven’t installed any other software in Windows 8.1 since the latest build of PA.
I don’t have any AV installed either.

[Mili]

got the settings and have been testing extensively on a W8.1 machine with no luck.
Have been trying different combinations of closing and previewing.
How exactly are you closing PowerArchiver? and is a file actively being previewed at the time of closing?

if you can, please also send over a sample archive that I can try with as well.

[moles42]

Example 1: Closing with this option crashes the program.

Example 2: Closing with this option also crashes the program.

Example 3: Closing with this option and PA closes without any issues.

Regardless whether or not I have a particular file showing in the ‘Preview’ window
PA will still crash under the conditions shown above.

*Remember of course this only seems to happen when using the .zip format.

I can still send the sample zip file I created and used for this test if you want
but it’s been happening with any zip file I’ve tested up to now.

[moles42]

I dropped back to PA 14.05.01 to test out the same scenario
and everything appears to be working fine…no crashes or issues to report.
I will test additional zip files of various sizes.

[Mili]

Just sent you a private message with a short video showing my experience trying to get it to crash, and I cannot. PA exits without crashing every time

If there are any clues that might pop or if anyone experiences anything similar, please let us know, and thanks for your help!!

[moles42]

Replied to PM

For now I can continue to use latest build without preview enabled
or drop back to earlier version which I know works without any issues.

still a little concerned as to why this problem surfaced though.
I guess some problems remain unsolved no matter how hard you look.

Any Thoughts….

Faulting application name: POWERARC.EXE, version: 14.5.3.0, time stamp: 0x2a425e19
Faulting module name: ntdll.dll, version: 6.3.9600.17031, time stamp: 0x5308893d
Exception code: 0xc0150014
Fault offset: 0x00094c98
Faulting process id: 0xfe4
Faulting application start time: 0x01cf63b3478bf210
Faulting application path: C:\Program Files (x86)\PowerArchiver\POWERARC.EXE
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

[Mili]

hey, here is another interim release;
http://powerarchiver.com/test/release13/powarc140504int.exe

give it a try, you never know…

[spwolf]

Try with latest release:
http://dl.patchbeam.com/conexware/files/powerarchiver/powarc140504int.exe

[moles42]

Any insight into how you fixed this error team ?
currently testing and up to now hasn’t crashed on me…
many thanks guys for your diligence…:)

if it resurfaces you can be sure I will be back…:D

[spwolf]

well, you better be here on daily basis as always :-)

[Socrates]

the new version solved my problem with AC (or else there was never a problem, just a botched installation).